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Analyst, Business Systems

Fraser Health

Surrey, BC

Job typeFull-time
SpecialtyBusiness
PostedJun 4, 2026

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LocationV3V 1Z2, Surrey, BC, CAOpen

eHealth role summary

Role is explicitly a Health Informatics / Business Systems Analyst working on electronic health information systems (EHR development, Meditech PARIS/Intrahealth Profile), business/process analysis, change management and health information systems projects.

About this role

Salary

The salary range for this position is CAD $35.36 - $50.83 / hour
Job Summary

As a Business Systems Analyst you will be responsible for providing a range of business and systems analysis and support services to the community.

 

In this role you will:

  • Support, develop, and maintain the business processes necessary to facilitate care provider access to electronic health information systems by conducting feasibility studies and determining user requirements for the uptake of electronic health information functionality or systems.
  • Participate in strategic planning support and change management services by assisting the Portfolio Manager or Lead in streamlining business processes and best practices for electronic health information capture and utilization.
  • Provide business analysis by carrying out workflow analysis, developing business information requirements and models, assisting in defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.
  • Participate in health information systems projects, under the direction of the Portfolio Manager or Lead, by providing business systems analysis support. May lead small projects.
  • Analyze and diagnose health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Support business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.

This Full-Time position is located at our Central City offices in Surrey, BC, with convenient access to rapid transit, shopping, restaurants, an on-site gym, and other amenities, and is eligible for a hybrid work arrangement.

 

Take the next step in your career and make a difference in the communities we serve! Apply today, so we can continue the conversation.

 

#LI-DNI


Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Analyst, Business Systems, Health Informatics - Community and Primary Care, is responsible for providing a range of business and systems analysis and support services to the community and primary care areas within Fraser Health. Analyzes business process re-engineering concepts and methods, with respect to health informatics, and develops, implements, and maintains health information systems and business practices pertaining to electronic health information capture and utilization. Ensures the development of the electronic health records for Fraser Health.
Responsibilities

  1. Supports, develops, and maintains the business processes necessary to facilitate care provider access to electronic health information systems by conducting feasibility studies and determining user requirements for the uptake of electronic health information functionality or systems.
  2. Participates in strategic planning support and change management services by assisting the Portfolio Manager or Lead in streamlining business processes and best practices for electronic health information capture and utilization.
  3. Provides business analysis by carrying out work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.
  4. Participates in health information systems projects, under the direction of the Portfolio Manager or Lead, by providing business systems analysis support. May lead small projects.
  5. Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.
  6. Develops Service Level Agreements between Information Management and assigned business areas to support the movement of projects to operational status, maintenance, and support.
  7. Assists in resolving any operational issues with health information systems as identified internally or externally from the Information Management Customer Service desk.
  8. Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Information Management and assigned business areas within Fraser Health.
  9. Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team.

Qualifications

Education and Experience

Bachelor's Degree in Health Information Systems Management or a related field plus two (2) to four (4) years' recent related business and systems analysis experience in a medium to large sized organization, or an equivalent combination of education, training, and experience. Experience with an electronic health information system, such as the Meditech PARIS, and/or Intrahealth Profile is preferred.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

  • Demonstrated knowledge of electronic health information systems.
  • Ability to analyze business processes and business specifications.
  • Knowledge of systems analysis, design and development life cycle theory, concepts and practices.
  • Ability to develop innovative system/computing technology approaches and solutions for customer business needs.
  • Analytical reasoning and problem solving skills.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal effectively with others.
  • Ability to organize and prioritize work.
  • Ability to work independently and as a member of a team.
  • Physical ability to perform the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
 
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.
 
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
 
Together, we are the heart of health care.
 
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IMPORTANT: Recruitment scam warning
Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.

Responsibilities

Supports, develops, and maintains the business processes necessary to facilitate care provider access to electronic health information systems by conducting feasibility studies and determining user requirements for the uptake of electronic health information functionality or systems. Participates in strategic planning support and change management services by assisting the Portfolio Manager or Lead in streamlining business processes and best practices for electronic health information capture and utilization. Provides business analysis by carrying out work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes. Participates in health information systems projects, under the direction of the Portfolio Manager or Lead, by providing business systems analysis support. May lead small projects. Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications. Develops Service Level Agreements between Information Management and assigned business areas to support the movement of projects to operational status, maintenance, and support. Assists in resolving any operational issues with health information systems as identified internally or externally from the Information Management Customer Service desk. Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Information Management and assigned business areas within Fraser Health. Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team.

Qualifications

Education and Experience Bachelor's Degree in Health Information Systems Management or a related field plus two (2) to four (4) years' recent related business and systems analysis experience in a medium to large sized organization, or an equivalent combination of education, training, and experience. Experience with an electronic health information system, such as the Meditech PARIS, and/or Intrahealth Profile is preferred. Competencies Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities Demonstrated knowledge of electronic health information systems. Ability to analyze business processes and business specifications. Knowledge of systems analysis, design and development life cycle theory, concepts and practices. Ability to develop innovative system/computing technology approaches and solutions for customer business needs. Analytical reasoning and problem solving skills. Ability to communicate effectively both verbally and in writing. Ability to deal effectively with others. Ability to organize and prioritize work. Ability to work independently and as a member of a team. Physical ability to perform the duties of the position.