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Analyst, Business Systems

Fraser Health

Surrey, BC

Job typeFull-time
SpecialtyBusiness
Posted2 weeks ago

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LocationV3V 1Z2, Surrey, BC, CAOpen

eHealth role summary

Role is a Health Informatics/Business Systems Analyst supporting electronic health information systems (EHR/Meditech), clinical systems implementations, integrations (HL7), reporting (T-SQL/PowerBI) and workflow/process improvement within a health authority.

About this role

Salary

The salary range for this position is CAD $35.36 - $50.83 / hour
Job Summary

Join Digital Enablement – Clinical Ancillary Services and help support technology across Medical Imaging, MICY, Emergency, Allied Health and Biomedical Engineering. We are hiring a full time Business Analyst. You’ll work with clinical, operational and technical teams to analyze workflows, define requirements, support implementations and solve complex application and integration challenges. 

 

This position is located in Surrey, BC.

 

We’re looking for a technically curious, self-directed Business Analyst who enjoys understanding how systems work end-to-end. The ideal candidate combines strong business analysis and critical-thinking skills with an understanding of applications, integrations, HL7, networks and infrastructure, and can translate complex clinical and technical problems into practical solutions.

 

As a Business Analyst, you'll support requirements analysis, workflow improvement, implementations, testing, integrations and root-cause investigation while collaborating with clinicians, application teams, infrastructure, network, security and vendors.   You will also be providing operational support and providing operational efficiencies for downstream systems within the portfolio.

 

Education, Training and Experience

  • Bachelor’s degree in computer science and/or related applied quantitative scientific field, plus five (5) to seven (7) years of related experience in decision support, business analysis, performance reporting, and/or health care management, or an equivalent combination of education, training and experience. Experience with T-SQL and PowerBI is preferred.

We are committed to staff wellness and planetary health and have active working groups to support these initiatives. In addition, we value career advancement and offer professional development and education opportunities.

 

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits (eligibility based on employment status), including but not limited, to:

  • Four weeks of vacation to start.
  • Comprehensive 100% employer paid benefits.
  • Immediate enrollment in a defined municipal pension plan.
  • 87% maternity top-up.
  • 50% subsidy on TransLink passes.

Come work with us!

  

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

 

BC’s health system is in the process of transformation. As part of the planned changes, certain IM/IT, Finance, and Supply Chain roles are expected to be in scope for transition to a new provincial shared services organization, BC Shared Health Services. Candidates applying to positions in these areas should be aware that, while the role is currently employed by the Health Authority, it may transition to BC Shared Health Services as part of the first or subsequent implementation phases. The intent of this transition is to support continuity of employment; however, details regarding timing, process, and any impacts to employment arrangements will be confirmed as planning progresses. Providing this information at the recruitment stage is intended to ensure transparency about the broader system changes underway and to support informed decision-making by candidates.

 

#LI-DNI


Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Analyst, Business Systems, Health Informatics - Acute Care and Clinical Support, is responsible for providing a range of business and systems analysis and support services to the acute care and clinical support areas within Fraser Health. Analyzes business process re-engineering concepts and methods, with respect to health informatics, and develops, implements, and maintains health information systems and business practices pertaining to electronic health information capture and utilization. Ensures the development of the electronic health records for Fraser Health.
Responsibilities

  1. Supports, develops, and maintains the business processes necessary to facilitate care provider access to electronic health information systems by conducting feasibility studies and determining user requirements for the uptake of electronic health information functionality or systems.
  2. Participates in strategic planning support and change management services by assisting the Portfolio Manager or Lead in streamlining business processes and best practices for electronic health information capture and utilization.
  3. Provides business analysis by carrying out work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.
  4. Participates in health information systems projects, under the direction of the Portfolio Manager or Lead, by providing business systems analysis support. May lead small projects.
  5. Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.
  6. Develops Service Level Agreements between Information Management and assigned business areas to support the movement of projects to operational status, maintenance, and support.
  7. Assists in resolving any operational issues with health information systems as identified internally or externally from the Information Management Customer Service desk.
  8. Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Information Management and assigned business areas within Fraser Health.
  9. Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team.
  10. Performs other related duties as required.

Qualifications

Education and Experience

Bachelor's Degree or Diploma in Health Information Systems Management or a related field or an equivalent combination of education, training, and experience. Four years of recent, related experience in a medium to large sized organization. Experience with acute care electronic health information systems, such as the Meditech system, is preferred.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

  • Demonstrated knowledge of electronic health information systems.
  • Ability to analyze business processes and business specifications.
  • Knowledge of systems analysis, design and development life cycle theory, concepts and practices.
  • Ability to develop innovative system/computing technology approaches and solutions for customer business needs.
  • Analytical reasoning and problem solving skills.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal effectively with others.
  • Ability to organize and prioritize work.
  • Ability to work independently and as a member of a team.
  • Physical ability to perform the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

 

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

 

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

 

Together, we are the heart of health care.

 

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We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

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Responsibilities

Supports, develops, and maintains the business processes necessary to facilitate care provider access to electronic health information systems by conducting feasibility studies and determining user requirements for the uptake of electronic health information functionality or systems. Participates in strategic planning support and change management services by assisting the Portfolio Manager or Lead in streamlining business processes and best practices for electronic health information capture and utilization. Provides business analysis by carrying out work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes. Participates in health information systems projects, under the direction of the Portfolio Manager or Lead, by providing business systems analysis support. May lead small projects. Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications. Develops Service Level Agreements between Information Management and assigned business areas to support the movement of projects to operational status, maintenance, and support. Assists in resolving any operational issues with health information systems as identified internally or externally from the Information Management Customer Service desk. Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Information Management and assigned business areas within Fraser Health. Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team. Performs other related duties as required.

Qualifications

Education and Experience Bachelor's Degree or Diploma in Health Information Systems Management or a related field or an equivalent combination of education, training, and experience. Four years of recent, related experience in a medium to large sized organization. Experience with acute care electronic health information systems, such as the Meditech system, is preferred. Competencies Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities Demonstrated knowledge of electronic health information systems. Ability to analyze business processes and business specifications. Knowledge of systems analysis, design and development life cycle theory, concepts and practices. Ability to develop innovative system/computing technology approaches and solutions for customer business needs. Analytical reasoning and problem solving skills. Ability to communicate effectively both verbally and in writing. Ability to deal effectively with others. Ability to organize and prioritize work. Ability to work independently and as a member of a team. Physical ability to perform the duties of the position.