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Location3rd Floor Office 2, Mahathi Towers, Rushikonda Hill No.2, Bay Area, Madhurawada 530045, Visakhapatnam, OTHER, INOpen
eHealth role summary
Role focuses on healthcare Revenue Cycle Management (AR, denial management, claim resolution) and works with healthcare software/web portals for labs/physicians — directly tied to healthcare IT/healthcare software operations.
About this role
Management skills:
- Understanding on AR and Denial Management
- Good telephone and email etiquette
- Good communication skills
- Basic Reporting parameters
Roles and Responsibilities:
- Following work flow to work towards claim resolutions and understanding rejection scenarios
- Proper email etiquette and responding to client emails
- Regular monitoring of web portals to close on unposted claims
- Tracking of Open inventory to ensure claims get processed before TFL
Qualifications
- Must have 1-2 years of experience in AR Calling
- Should be well versed with MS Office (Word, Excel, PowerPoint, and Outlook)
- Should have excellent communication skills (written and spoken)
- Preferred from process specific Physician RCS & Laboratory RCS
- Good understanding and knowledge of US Healthcare End to End RCM process and working experience
Additional Information
- Fixed Night Shifts
- Should be able to work from Office
- Cab Facility for Female Employees / Travel Allowance for Male Employees
- Health Insurance and Other Benefits