Service Desk Support Technician
Jun 15, 2026St. Joseph's Healthcare Hamilton
Charlton Campus, ON
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Island Health
Application instructions are available to Premium subscribers.
Business Analyst role within Island Health focusing on systems analysis, business processes, database development/maintenance, reporting and project coordination in a healthcare systems environment (health information sciences background required).
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Director, Lead, or designate, the Business Analyst is responsible for: the review, assessment and development of business processes and infrastructure requirements; project coordination and tracking; reporting; and database development and maintenance.
Travel may be a requirement of this position. Transportation arrangements must meet the operational requirements of Island Health in accordance with the service assignment and may require the use of a personal vehicle.
A level of education, training, and experience equivalent to a Bachelor's Degree in a related discipline such as health information sciences, business administration, or learning technologies, with 5 years' recent related experience working within a health care or related systems environment in an analytical capacity.
Valid BC Driver's license.