Coordinator, Research Data Management

BC Children’s Hospital Research Institute

Vancouver, BC

In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Coordinator, Research Data Management contributes to the development, implementation, and support of research, QIQA, and operational support projects and associated electronic research data platforms for the PHSA community. The Coordinator works closely with internal and external stakeholders to provide guidance on data development, management, linkage, and integration expertise on various Electronic Data Capture (EDC) platforms at PHSA. The Coordinator ensures research tools are maintained and supported to organizational standards. The Coordinator works closely with the Lead, Research Data Management to manage, develop, maintain, and enhance data operations for PHSA.

What you’ll do

• Provide front-line solutions to end users by investigating first line issues and taking corrective action. Escalate more complex issues as required. Troubleshoot database issues with EDC vendor to resolution.
• Support research and clinical teams’ use of EDC platforms throughout the project lifecycle by performing a variety of operational tasks. Follow appropriate programming and development methodologies and best practices for delivery of data services.
• Provide system users with EDC system orientation and training sessions, organize educational and training workshops on various EDC.
• Educate, promote, and assist research and clinical teams in the development of data management plans and good data management practices.
• Create and maintain training material, ensuring that it is up-to-date and provides reference and promotional materials, on-line tutorials, and presentations to system users. 
• Maintain ongoing communication with users, data management team, and technical support staff to ensure that information is exchanged regarding system upgrades, re-occurring problems and training issues.
• Work closely with the Lead, Research Data Management to develop and maintain Standard Operating Procedures (SOPs).
• Prepare reports and regulatory documents and distributes to external stakeholders and/or groups as required.
• Assist in the development of custom programming solutions with the development team and research team members as required, this includes the development of programming release notes for custom solutions.
• Make changes as needed to projects on PHSA EDC platforms for various data collection instruments including programming skip patterns and logic checks, when required.
• Assists in database upgrades/migrations. Develops, tests, implements, and executes procedures, methodologies, programs, and scripts to support EDC platforms and maintains required validation state.
• Facilitates project meetings to discuss and/or advise on project design and eCRF/survey preparation.
• Follow best practices for maintaining data in a secure environment. Performs security and audit checks for all supported projects including project archiving activities.
• Perform other related duties as assigned.

What you bring

 

Qualifications

• A level of education, training and experience equivalent to a Bachelor's degree in a scientific or business discipline and one (1) to three (3) years of recent related experience, preferably in a research environment, including experience developing and managing projects and databases using software for clinical research (REDCap, OpenSpecimen or similar).
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within BC Children’s Hospital Research Institute contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Understanding of the academic research process, clinical trial process, and data management process.  Demonstrated ability to communicate effectively both verbally and in writing.  Ability to work under pressure in a team environment with a diverse group of people, policies, and procedures. Strong interpersonal and collaboration skills, the ability to establish and maintain effective working relationships internally and externally as the role involves extensive stakeholder interaction. Experience in implementing and conducting training programs for staff.  A combination of analytical, creative, critical thinking skills and a high level of attention to detail. Excellent troubleshooting and organizational skills, capable of identifying problems and developing creative solutions.  Expertise in technical documentation.  Demonstrated ability to multitask and deliver multiple concurrent assignments in a fast-paced and changing environment.
• Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Salary Range: $63,484 to $91,259 per year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Location: 4500 Oak Street, Vancouver BC, V6H 2N9
Applications will be accepted until position is filled
Hours of Work: Monday – Friday; 09:00-17:00

Requisition #: 203023E

 

What we do

BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

BCCH is part of the Provincial Health Services Authority (PHSA).

PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

 

PHSA and BCCH are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at ***@phsa.ca 🔒 Premium.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

 

Attention current employees of PHSA:

You must apply via your internal profile at http://internaljobs.phsa.ca.

The internal job posting expires on August 27, 2026 and will no longer be accessible. If the internal job posting has expired, please e-mail ***@phsa.ca 🔒 Premium with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

If you have not yet set up an internal profile, please e-mail ***@phsa.ca 🔒 Premium with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.

If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at ***@phsa.ca 🔒 Premium.