In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager, Performance Monitoring or designate, the Decision Support Consultant supports the monitoring, reporting, and improvement of organizational performance. The Consultant will collaborate with Island Health Directors to develop and report program area performance measures, and provide expertise and analysis of program area information to support data-driven decisions. The Consultant serves a wide range of customers (internal, external and researchers) to access information from Island Health data holdings supporting the formulation of questions, providing appropriate analyses and information, and assisting with interpretation of results.

The Decision Support Consultant support organizational decision making and organizational performance improvement through consultation, data analysis, information interpretation, report preparation and presentations. Core responsibilities include:

Masters degree in a relevant discipline such as business, social science or health related field. Five years of related experience with qualitative and quantitative analysis in a health service environment. Excellent knowledge of issues relevant to the health system, in the areas of service delivery, structure and processes, and administration. Knowledge of performance management, program evaluation and continuous quality improvement theory and practice. Knowledge of information management structure and tools and their application.