About the Opportunity

Reporting to the Provincial Privacy Manager - Access & Disclosure, the Health Records Technician – Access and Disclosure is responsible for facilitating access by patients to their personal health information held by Nova Scotia Health. They provide assistance and guidance to patients and families with completing the requisite forms and paying fees in order to obtain copies of medical records.

The Health Records Technician also processes requests and releases information for third parties including, but not limited to: law firms, law enforcement agencies, insurance companies, Workers Compensation Boards, licensing bodies such as the College of Physicians and Surgeons and the Department of Community Services, and other third parties following the guidelines for access to personal health information as set forth in the Personal Health Information Act (PHIA) and NSH policies.

The Health Records Technician accepts and processes subpoenas, court orders, and production orders and attends court as an agent of NSH to provide medical records for trials and hearings when subpoenaed.

The Health Records Technician collects payments for Access to Personal Health Information, provides estimates for the production of medical records, and generates billing for the same for the Finance Department.

About You

We would love to hear from you if you have the following:

• Grade XII plus graduation from an accredited Health Information Management Program required
• Certified member in good standing of the Canadian Health Information Management Association (CHIMA) required
  • If no applicant meets the above requirements, applicants who are currently enrolled in a HIM program and eligible for certification with CHIMA may be considered for a Records Tech in Training position
• Computer competency with Meditech, Adobe Pro, MOVEit secure email, and Microsoft Office Suite preferred
• Extensive knowledge of privacy legislation
• Ability to maintain confidentiality
• Excellent Customer Service Skills
• Accuracy and attention to detail
• Excellent organization and time management skills
• Demonstrated judgment and decision making skills
• Excellent interpersonal and communication skills
• Ability to work under time restraints, meet deadlines and work independently with minimal supervision
• Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

• Long assignment full-time position; 75 hours biweekly 
• Approximately 12 months

Compensation and Benefits

$29.44 - $31.57 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.