Your Opportunity:

Health Shared Services is seeking a Clinical Informatics Lead (CIL), Business Intelligence (Reporting) and Research to join the Clinical Operations Informatics Office (COIO) and to provide ongoing support to clinical operations and research study teams across programs and organizations. The COIO ensures digital tools like Connect Care support clinical workflows, enhance patient care, and align with provincial goals. We advocate for front-line clinicians and guide them through technology adoption using effective communication and change management strategies. Reporting to the Clinical Operations Readiness (CORe) Lead, Business Intelligence and Research, the CIL will provide ongoing leadership and optimization between individuals, departments, sites and programs for the adoption and optimization of the reporting and research functions in Connect Care. The CIL plays a key role in integrating clinical knowledge with digital systems to enable safe, effective, and patient-centered care. This role supports healthcare transformation through innovation and data-driven decision making, contributing to Alberta’s vision of a digitally enabled health system. The CIL will collaborate across governance structures and teams to ensure alignment and integration across care settings. This position offers flexibility in location within Alberta, to be discussed with the hiring manager upon appointment.

Description:

The Clinical Informatics Lead (CIL) supports the strategic design, implementation, and continuous optimization of the Connect Care Clinical Information System. This leadership role requires the coordination of complex, multi-stakeholder initiatives within the Digital Health portfolio, engaging both internal teams and external partners. The incumbent will serve as a critical liaison between clinical operations and digital health services, ensuring that system design and functionality are aligned with the needs of front-line clinicians and broader organizational objectives. The CIL must demonstrate advanced clinical expertise, exceptional communication skills, and the ability to navigate sensitive and politically nuanced environments. A key function of this role is to lead and support change management strategies that facilitate the successful adoption and integration of digital health solutions. The CIL will champion user engagement, promote system usability, and drive continuous improvement initiatives to enhance clinical effectiveness and patient outcomes. This position also plays a pivotal role in supporting Connect Care’s engagement with Provincial Health Agencies (PHAs), external stakeholders, including academic institutions, Primary Care Networks, and government agencies, ensuring alignment with provincial health priorities and standards.