Entity: Lambert Médico Factures

Position Title: Medical Billing Clerk

Hourly Pay range: $20.00 per hour

Job Class: Full-time

Work Location: Hybrid - 769 Rue Woodward, Sherbrooke, QC J1G 1W5

About the Company:

At Lambert Médico Factures, a WELL Health Technology Company, we may not save lives directly, but we make sure the people who do can be paid without unnecessary hassle. Every day, we support family physicians, specialists, and medical clinics across Quebec so that medical billing is no longer a headache.

What sets us apart is the human side behind the numbers. Our team is a close-knit group with a shared mission: proudly carrying forward the expertise of Lambert Médico Factures, a well-established network serving Quebec for 40 years. With our head office in Sherbrooke and service points across the province, we offer the best of both worlds: the strength of a larger group and the accessibility of a people-focused team.

Position Summary:

We are looking for a detail-oriented and service-minded Medical Billing Clerk to join our Sherbrooke team. In this role, you will prepare and process medical billing information, submit claims, follow up on client accounts, analyze billing errors, make adjustments, and help improve the complete billing cycle for physicians and medical clinics. This is a full-time role with schedule flexibility and access to hybrid work once you have reached full autonomy.

Why join our team:

• $20.00/hour starting wage.

• Option to work your full-time schedule over 4 or 5 days, depending on your goals.

• Flexible scheduling that supports work-life and family balance.

• RRSP program with employer contribution.

• Comprehensive group insurance, including extended health, vision, life and disability coverage.

• Paid time off and personal days to help with life’s unexpected events.

• Hybrid work access once you have reached full autonomy in the role.

• Technology- and innovation-focused work environment with renovated, welcoming spaces, collaborative ergonomic equipment and free parking.

What you will be doing:

• Receive and prepare billing data.

• Submit medical billing claims based on information provided by our clients, including family physicians, specialists and medical clinics.

• Use specialized medical billing software and web platforms on a daily basis.

• Complete accurate and timely follow-up across multiple client accounts.

• Validate and analyze billing errors and make required invoice or claim adjustments.

• Contribute actively to the management and continuous improvement of the full medical billing cycle for your clients.

• Provide excellent client service.

• Provide administrative support to the team as needed.

You have:

• Excellent written and spoken French.

• Strong attention to detail, accuracy and concentration.

• Comfort learning and using a variety of computer tools and software.

• Proficiency with Microsoft Office, especially Excel.

• Training or experience in administration, secretarial work, office administration, accounting or data entry is an asset.

• Interest in medical billing and a willingness to learn; candidates who are new to the field are encouraged to apply.

The hourly rate for this position is $20.00. At WELL/Lambert Médico Factures, we are committed to fair and equitable compensation and aim to provide compensation practices that reflect the value and expertise of our team members.

WELL/Lambert Médico Factures is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success - this is the WELL/Lambert Médico Factures Way.

This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.

WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report.

Want to read more about us: https://stories.well.company/