Senior Health Informatics Specialist
2 days agoLakeshore Regional Health Network
Toronto, ON
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TELUS Health
Application instructions are available to Premium subscribers.
Role is embedded in a Virtual Pharmacy team that uses and supports healthcare software (TELUS Health Kroll), web applications and medication-adherence tools, and contributes input/insights to digital/transformational initiatives — primary work intersects with digital health operations and product/service delivery.
Join our team in Richmond, BC
The Virtual Pharmacy team is growing! We are a friendly group of professionals and go-getters working together to improve the life of patients across Canada. Our team focuses on chronic disease management, medication adherence, clinical dialogue, drug fulfillment accuracy and strategic planning. We are change agents using leading technology to build new ways for patients to navigate the healthcare continuum.
Here’s the impact you’ll make and what we’ll accomplish together
You’re an energetic team player with the ability to swiftly adapt to changing environments. You possess strong communication skills, a knack for multi-tasking and are well-grounded to provide stability to team members. You will partner with healthcare providers to provide input for transformational initiatives such as streamlining the exchange of information from doctors to pharmacy or improving transparency in drug coverage for patients. You'll be part of a team that will lead the digital pharmacy industry.
What you’ll do:
Manage patient communication channels
Manage inbound prescription workflow
Liaison with doctors and healthcare stakeholders
Manage patient adherence through reminder tools and web applications
Process prescriptions using TELUS Health Kroll Pharmacy Management Software
Actively work with other team members in the fulfillment of patient prescription needs
Assist patients with provincial, private payor and out-of-pocket expenses
Work with key team members to provide business insights to develop transformative initiatives
What you bring:
High school diploma or equivalent
Strong patient communication skills
Solid understanding of TELUS Health Kroll Pharmacy Management Software
Technologically savvy
Strong problem solving skills
Exceptional organization skills
1-3 years experience working in a pharmacy
Great-to-haves:
Bilingual (English and French)
Any certifications or education related to the pharmacy industry
Knowledge of compliance packaging used for medication adherence programs
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Salary Range: $39,000-$73,000
Performance Bonus or Sales Incentive Plan: 5%
Job Type: This is for a current vacancy