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Project & Business Process Analyst - Digital Project Management Office

University Health Network

Toronto, ON

Job typeFull-time
SpecialtyProject
Compensation$74,114 – $111,170/year
Posted4 weeks ago

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Location620 University Avenue, Toronto, ON, CAOpen

eHealth role summary

Position is within UHN’s Digital PMO supporting Clinical Applications and involves healthcare systems implementation (Epic), workflow/process redesign, business/technical requirements for clinical software, data analysis, application testing, and change management—all core digital health/health informatics activities.

About this role

Union: Non-Union 
Number of vacancies: 1  
New or Replacement Position: Replacement 
Site: Princess Margaret Cancer Centre 
Department: Digital PMO  
Reports to: Senior Project Manager, Clinical Applications 
Salary Range: $74,114 to $111,170 annually (Commensurate with experience and consistent with UHN compensation policy) 
Hours: 37.5 hours per week 
Status: Temporary Full-Time, 12 Months 
Closing Date: August 28, 2026 
 

Position Summary 

The Digital Project Management Office (PMO) plans and implements key strategic Digital programs and projects to deliver outcomes benefiting UHN and the health system. We apply best practices for managing projects, change, and risk to ensure high quality deliverables, effective coordination of resources, and transparent progress reporting. Members of the PMO work in close partnership with a broad range of stakeholders, bringing the right teams together to streamline the demand, end-to-end delivery, and operational services in order to mobilize change and achieve value. 

An exciting opportunity is available to showcase your talents as a Project & Business Process Analyst supporting the Clinical Applications portfolio.  This position will deliver solutions that are data-driven, bring value to our stakeholders, and achieve UHN’s business objectives.  We are seeking an organized, results-driven, innovative individual who can support various types of digital projects that support clinicians, researchers, educators, patients, and business areas. These initiatives include process redesign, software implementation, data analytics, and solution selection/design and implementation. 

Duties 

  • Analyze business needs and opportunities, contributing to development of solution scope  
  • Apply rigorous project management techniques to assist in the preparation and management of project plans, schedules, budgets, risk management plans, and status reports  
  • Support stakeholder communication and engagement; change management and training  
  • Conduct workflow review, data analysis, business and technical requirements gathering, and process redesign  
  • Coordinate system design, application/system build and testing activities  
  • Develop adequate level of knowledge of the subject matter and digital systems being implemented to effectively move projects forward   
  • Support problem analysis, data analysis, and issue resolution, maintaining required documentation  
  • Support meeting administration and facilitation including scheduling project meetings, and taking and distributing meeting minutes  
  • Lead simple to moderately complex tasks, and sometimes small projects  

Qualifications

  • Undergraduate Degree in Health Informatics or Administration, Technology, Science, Business, or related field required   
  • Minimum 2 years of Project Management, Business Process/Analysis, and Data Analysis experience or equivalent required   
  • Sound knowledge of project management standards (project planning, implementation, evaluation, risk assessment, benefits realization) preferred  
  • Experience leading project workstreams or small projects independently preferred  
  • Experience developing/coordinating the development of business requirements  
  • Experience in conducting workflow mapping and analysis  
  • Experience in data analysis to support reporting and assessments  
  • Experience in supporting delivery of management-level presentations, training and/or end user support   
  • Experience coordinating or performing application testing preferred  (required) 
  • Experience in applying change management methodologies and tools an asset   
  • Experience with hardware and/or software vendor relations an asset
  • Project Management Professional (PMP) or Change Management certification an asset   
  • Familiarity with healthcare information systems, interfaces, HL7, ITIL, data centre, network infrastructure, and/or enterprise architecture an asset   
  • Experience with Epic system an asset, including use, build and/or vendor certified 
  • Proficient use of office productivity, project management, & scrum software (e.g. M365 tools, MS Planner/Project, MS Visio, Kanban, ServiceNow) 

Additional Information

Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

  • Competitive offer packages
  • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
  • Close access to Transit and UHN shuttle service
  • A flexible work environment
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.