• Manage and work on Accounts Receivable follow-up activities
• Analyze aging AR reports and prioritize accounts based on business requirements
• Work on denial management, identifying denial reasons, and supporting resolution
• Ensure timely follow-up on outstanding claims and maintain productivity targets
• Communicate effectively through emails with internal teams and clients
• Support process-related documentation and SOP updates
• Provide process guidance and training support to team members
• Understand client-specific requirements, policies, procedures, and workflow updates
• Coordinate with leadership regarding process changes and operational updates
• Support continuous improvement initiatives within the AR process

Required Skills:

• Strong understanding of AR and Denial Management processes
• Good knowledge of US Healthcare End-to-End RCM workflow
• Excellent communication skills (written and verbal)
• Strong email and telephone etiquette
• Basic reporting and analytical skills
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
• Experience in Physician RCM preferred