Senior Business Analyst, BC Health Workday

In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.  

The BC Health Workday Program is a provincial initiative with seven participating BC health organizations (FHA, IHA, ISLH, NHA, PHC, PHSA and VCHA). The program began in 2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR services. Designed by Workday Canada, the new provincial platform will replace existing HR and payroll systems in the health organizations with a single, unified technical system that will standardize and modernize HR and payroll services. It is a significant transformation in BC and is vital to the sustainability of BC’s health system. 

Reporting to the Manager, IT Product and Enterprise Architecture, the Senior Business Analyst is responsible for supporting the development and implementation of the BC Health Workday program. This role analyzes and documents business and process requirements to identify gaps, inefficiencies, and opportunities to improve data quality and integrity, while overseeing comprehensive data profiling, cleansing, validation, mapping, and transformation activities aligned with system configuration and reporting standards. The Senior Business Analyst contributes to strategic planning and assists leadership in coordinating key activities related to the planning and implementation of the BC Health Workday program. 

The Senior Business Analyst serves as a key liaison between business units, technical teams, subject matter experts, consultants, and vendor partners to develop detailed project and cutover plans, coordinate data migration activities, monitor progress, and ensure that business needs are accurately captured and met. The Senior Business Analysts actively identifies risks and issues, facilitates collaboration across stakeholders, and provides recommendations to support informed decision-making and ensure successful, timely project delivery and seamless system transitions. 

Key Accountabilities:

• Advises program leadership on strategic initiatives by leading feasibility studies, business process reviews, and technology assessments. This includes identifying system and operational inefficiencies, recommending solutions, and guiding the implementation of improvements that enhance operational performance and service delivery.  
• Leads the elicitation, documentation, and validation of business requirements by engaging stakeholders, subject matter experts, and operational leaders. Translates business needs into actionable requirements, process improvements, and technical specifications for system configuration, data mapping, and reporting. 
• Prepares business cases, project proposals, and analytical reports to support strategic decision-making, project planning, and executive presentations. 
• Leads and facilitates discussions to build consensus on business process design, system changes, data requirements, and privacy and security considerations. Promotes collaboration and alignment across business units, IT teams, and external partners. 
• Engages with vendors, consultants, and external experts to incorporate best practices, validate technical solutions, and support informed decision-making across business and IT initiatives. 
• Coordinates implementation activities, ensuring documentation, user testing, training, and change management are completed successfully. Participate in operational and project committees to ensure cross-functional collaboration and alignment with organizational goals. 
• Leads cutover and Go-Live activities, including planning and executing end-to-end activities such as data migration, system configuration, network readiness, user access setup, and legacy system decommissioning. Monitor readiness, track progress, escalate issues, and facilitate Go/No-Go decision-making. 
• Provides leadership and technical expertise on data-related workstreams, including data profiling, cleansing, validation, and migration. Ensure data activities meet quality standards, regulatory requirements, and project timelines. 
• Monitors project progress, identifies risks or issues, implements corrective actions, and escalates as needed to maintain project momentum and ensure business needs are met. 
• Provides leadership, guidance, mentoring, and direction to team members, technical experts, and consultants to ensure data and system activities are coordinated, adhere to standards, and support successful project delivery. 
• Identifies and drives process improvement and innovation opportunities by leveraging technology, operational insights, and best practices to enhance efficiency, reduce costs, and optimize system performance. 

Qualifications

• A level of education, training, and experience equivalent to a Bachelor’s Degree in Information Systems, Computer Science, or relevant health care discipline, with a minimum of seven to ten (7 - 10) years recent related experience in health systems data analysis, data mapping and transformation, including experience leading data teams or projects within a healthcare setting.   
• Excellent interpersonal, oral, and written communication skills with the ability to communicate complex ideas in simple terminology.  
• Proficiency with computer applications including MS Word, Excel and PowerPoint.  
• Ability to understand and clearly relate technical information and principals of operation to other members of the organization.  
• Expert knowledge and experience in core computer technologies and strategies, including technology design, implementation, support and administration functions related to Microsoft technologies; Linux; Oracle, MySql and MS SQL, including SQL.  
• Proficiency with project management tools and methodologies to effectively plan, execute, and monitor the transition . 
• Experience in data migration strategies, tools, and techniques to ensure seamless transfer of data from legacy systems to cloud-based solutions.  
• Ability to develop and maintain effective working relationships with internal and external partners.  
• Ability to analyze operational problems and recommend innovative solutions, demonstrating time management skills.  
• Working knowledge of applicable regulations, legislation, professional standards and safety codes.  
• Demonstrated flexibility to meet and adapt to change in organizational priorities.   
• Demonstrated organizational skills and ability to prioritize workload and work under time pressures to meet deadlines.  
• Workday implementation experience is an asset.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time
Wage: $90,770 - $124,808
The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience and would be in alignment with the provincial compensation reference plan.
Location: 1775 Willingdon Ave, Burnaby BC V5C6E3 (Hybrid)
Hours of Work: 08:30 to 16:30, Mon - Fri
Requisition # HCMS_E06320

 

What we do  
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.  

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services 

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code. 

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at ***@phsa.ca 🔒 Premium. 

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents  including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study. 

 

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca  

Please note the internal job posting will no longer be accessible after the expiry date of October 6th, 2026. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at ***@phsa.ca 🔒 Premium Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. A Help Desk Representative will respond to your inquiry within 1-2 business days.