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Senior Decision Intelligence Analyst
University Health Network
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Location200 Elizabeth Street M5G 1J5, Toronto, ON, CAOpen
eHealth role summary
This is a healthcare analytics role within a hospital Data & Analytics team—designing and maintaining dashboards/data products, analyzing clinical quality and safety data, and applying advanced analytics/AI to support decision-making (health data/health informatics).
About this role
Union: Non Union
Number of Vacancies: 1
New or Replacement Position: New
Site: Toronto General Hospital
Department: Data & Analytics
Reports to: Senior Manager, Data & Analytics
Salary Range: $81,549 to $122,342 annually
Hours: 37.5 hours per week
Status: Temporary Full-Time (approx. 1 year)
Closing Date: August 19, 2026
Position Summary
The Senior Analyst, Quality & Safety Analytics is a 1-year temporary full time position that plays a key role in advancing safe, high-quality care at UHN by transforming complex data into trusted insights that support performance monitoring, organizational learning, and continuous improvement.
Working within Data & Analytics and in close partnership with Quality & Safety, the Senior Analyst will design and sustain analytical products that help leaders understand performance, identify emerging risks and opportunities, and make evidence-informed decisions across the organization.
This role supports UHN’s quality and safety analytics ecosystem, including safety event reporting, quality indicators, patient safety, organizational learning, and executive and board reporting. The successful candidate will combine technical expertise, analytical thinking, and strong communication skills to deliver clear, actionable insights for diverse audiences.
This is a dynamic role requiring adaptability across three complementary areas of focus:
- Analytics products and reporting: Design, develop, maintain, and enhance dashboards, reports, data products, and analytical solutions that support quality and safety performance monitoring.
- Performance insights and storytelling: Analyze complex healthcare data to identify meaningful trends, risks, and opportunities, and translate findings into clear insights for operational, executive, and board-level audiences.
- Innovation and analytical capability: Apply advanced analytics, automation, and emerging AI-enabled approaches to improve reporting, insight generation, and decision support.
The ideal candidate is equally comfortable working with complex data, developing analytical solutions, engaging stakeholders, and communicating insights.
Duties
- Develop and sustain data products, reporting solutions, and analytical tools that support Quality & Safety priorities.
- Analyze complex healthcare data to identify trends, risks, opportunities, and areas for improvement.
- Partner with Quality & Safety, clinical, and operational teams to understand business needs and translate them into analytical requirements.
- Support performance measurement and monitoring related to quality, safety, patient outcomes, and organizational priorities.
- Contribute to sustainable data, reporting, analytics processes, and infrastructure.
- Prepare analytical summaries, presentations, and decision-support materials for operational, executive, and board-level audiences.
- Support the application of advanced analytics, automation, and emerging AI-enabled methods to improve reporting and insight generation.
Qualifications
- Undergraduate Degree in Health Science, Health Informatics, Health Administration, Business, or Industrial/Process Engineering, or related field (master’s degree an asset).
- Minimum 3 years of experience in healthcare analytics, healthcare quality, performance management, or related roles.
- Demonstrated experience in business intelligence, analytics, reporting, and data visualization using modern analytical tools and platforms.
- Proven ability to translate data into stories and insights that inform decision-making and inspire action.
- Knowledge of healthcare quality and safety practices, incident reporting, and performance measurement frameworks.
- Experience applying quality improvement methodologies and analytical approaches to support organizational decision-making.
- Demonstrated ability to manage multiple priorities, engage stakeholders, gather requirements, and communicate complex information to diverse audiences.
- Excellent verbal and written communication skills, with demonstrated experience preparing reports and presenting to leadership audiences.
Additional Information
Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
- Close access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.