Responsibilities:

• Analyzing and evaluating requirements and proposing high level design and technical solutions to issues that arise from internal and external customer issues.
• Analyzing solutions to ensure that they will be interoperable, performant and maintainable.
• Working with Tier1 support team to diagnose and correct issues raised in customer incidents.
• Collaborating with coredev and client solutions teams to ensure any fixes from the support team meet core and customer technical/architectural requirements.
• Support the mentoring of Tier 1 Service Desk staff and other developers on technical guidelines, functionality, debugging, performance and operational procedures and troubleshooting techniques and serve as their technical mentor.
• Participate in major incident response teams.
• Ensure relevant documentation and frameworks are maintained and up-to-date.
• Research technologies that will be used in new and existing modules of the solution.
• Ability to analyze and solve problems, identify issues and apply or implement solutions.
• Break down work for other team members and be the go-to person for project issues/status.
• Analyze solutions to ensure that they are interoperable, performant and maintainable.
• Comply with the privacy, security and confidentiality policies.

Requirements

3+ years of experience in software development and/or equivalent experience. 
Post-secondary education in computer science, software development or equivalent education and/or experience. 
Experience with developing software applications, unit and functional test practices along with end-to-end feature development and building complex systems.
Experience in HL7 (V2, FHIR) is an asset.
Experience with Hibernate, Spring, REST web services, Git is an asset.