In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reports to the Manager or designate, the Business System Support Analyst performs a variety of duties related to accounts receivable and billing functions using a variety of computerized software and systems. The Business System Support Analyst also develops and maintains computer applications as a component piece of the integrated clinical system and electronic health record (EHR); provides technical support to Heart Health user departments and assists with technical orientation; and identifies system problems, corresponds with Cerner and implements recommended solutions.

Graduation from a recognized degree or diploma program in Computer Science, two years' recent related experience or an equivalent combination of education, training and experience.