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Health Information Registration Clerk

Winnipeg Regional Health Authority

Notre Dame de Lourdes, MB

Job typePart-time
SpecialtyBusiness
Posted2 weeks ago

🔒 Application Instructions

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LocationNotre Dame de Lourdes, MB, CAOpen

eHealth role summary

Role works directly in Health Information Services and performs patient registration using ADT systems/electronic health records, handling PHIA-protected health data — a health informatics/health IT operational role.

About this role

Requisition ID: ​408415

Position Number: 114-71190-T232-01

Posting End Date: August 12, 2026

Employer: ​Southern Health-Santé Sud​

Site: ​Centre de Santé Notre Dame Health Centre​

Union: ​CUPE​

Department/Unit: ​Health Information Services​

Work Location: Centre de Santé Notre Dame Health Centre

City: ​Notre Dame de Lourdes​

Hiring Status: Permanent

FTE: ​0.60​

Employment arrangement: ​Hybrid​

Daily hours worked: ​7.75

Anticipated shift: ​​Days​

Annual base hours: ​2015​

Anticipated Start Date: ​To be determined

Salary:  ​To be determined

 

Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.

 

Partnering with our communities, we provide safe, accessible and sustainable people-centered health care. We are proud to work in collaboration with all our partners within and throughout our diverse region: seven First Nations Communities, Francophone, Métis, Mennonite and Hutterite communities as well as a growing number of immigrants from all over the world.

 

Be part of the Southern Health-Santé Sud team, who is rooted in what matters most. Join a region that offers a lifestyle like no other – a safe, peaceful, beautiful, fulfilling life for you and your family.

 

Trouvez une carrière enrichissante dans une communauté dynamique et diversifiée au sein de Southern Health-Santé Sud. Notre organisation a le privilège de fournir des soins aux personnes à chaque étape de leur vie. 

 

En partenariat avec nos communautés, nous fournissons des soins de santé sûrs, accessibles et durables, axés sur les personnes. Nous sommes fiers de travailler en collaboration avec tous nos partenaires dans notre région diversifiée : sept des communautés des Premières nations, des communautés francophones, métisses, mennonites et huttérites, ainsi qu'un nombre croissant d'immigrants du monde entier. 

 

Faites partie de l'équipe de Southern Health-Santé Sud, qui s'enracine dans ce qui compte le plus. Joignez-vous à une région qui offre un style de vie sans pareil - une vie sécuritaire, paisible, belle et épanouissante pour vous et votre famille.

 

Position Overview

Reporting to the Lead, Health Information Services , the Registration Clerk is responsible for the accurate and concise collection of information during the registration process adhering to the provincial client registry best practices. Ensuring exceptional customer service and professionalism are met, the Registration Clerk is responsible for the provision of effective and efficient communication and reception services. The incumbent performs duties in accordance with organizational values and Health Information Services objectives, policies and procedures. While maintaining confidentiality in all matters relating to clients, staff and the organization, the incumbent works co-operatively in a matrix structure to support the functions of Health Information Services.

The incumbent exercises the appropriate level of initiative and independent judgment in determining work priorities, work methods to be employed and action to be taken on unusual matters. The position functions in a manner that is consistent with the mission, vision and values; and the policies of Southern Health-Santé Sud.

Experience

  • Recent experience in a patient reception/care area, specifically in registration of patients within an Admission/Discharge/Transfer (ADT) system preferred.
  • Recent clerical and customer service experience.

Education (Degree/Diploma/Certificate)

  • Grade 12 education or equivalent.
  • Completion of a recognized Medical Office Assistant Program.
  • Completion of a recognized Medical Terminology course.
  • Other suitable combinations of education and experience may be considered.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

  • Knowledgeable of the Personal Health Information Act (PHIA) and other healthcare related legislation.
  • Proficiency in Microsoft Office applications and email/Outlook.
  • Accurate keyboarding/typing skills of 40 wpm.
  • Demonstrated knowledge of electronic health records.
  • Demonstrated ability to provide a high level of attention to detail and accuracy.
  • Demonstrated ability to work in a fast-paced and changing environment.
  • Demonstrated approachable and welcoming demeanor.
  • Demonstrated written and oral communication skills.
  • Demonstrated organizational, decision-making and problem- solving skills.
  • Demonstrated ability to display independent judgment.
  • Demonstrated ability to respect and promote a culturally diverse population.
  • Demonstrated ability to prioritize in a changing environment.
  • Demonstrated ability to build and maintain professional working relationships.
  • Demonstrated ability to work in a team as well as independently.
  • Given the cultural diversity of our region, the ability to respect and promote a culturally diverse population is required.
  • Proficiency of both official languages is essential for target and designated bilingual positions.
  • Demonstrated ability to respect confidentiality including paper, electronic formats and other mediums.
  • Good work and attendance record.
  • Requires a valid Class 5 driver’s license, an all-purpose insured vehicle and liability insurance of at least $1,000,000.00.

Physical Requirements

  • Health and physical ability to perform routine filing i.e., lifting, stretching, bending, walking while carrying multiple files.
  • May be required work in seclusion.
  • No hazardous or significantly unpleasant conditions.
  • May work occasionally evenings and weekends as necessary.
  • Will be required to travel to other regional facilities as the position duties may require.

 

 

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

 

Consistent with the French Language Services Policy of the Government of Manitoba and Southern Health-Santé Sud’s FLS Policy, we are committed to offering services in English and French in designated program/service areas serving French-speaking communities within Southern Health-Santé Sud. If no candidates satisfy the bilingual qualification, candidates meeting all other qualifications may be considered for this position.

 

Southern Health-Santé Sud, in partnership with the Indigenous community, is committed to increasing the representation of Indigenous people within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.

 

Completes and maintains Satisfactory Criminal Record Check, Vulnerable Sector Search, Adult Abuse Registry Check and Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.

 

Please include three work-related references with your job application from persons who are not related to you but have direct knowledge of your current and past work performance.

 

Please be advised that job competitions for union represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file may be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

 

Les candidats peuvent demander des aménagements raisonnables en ce qui concerne le matériel ou les activités utilisés tout au long du processus de sélection.

 

Southern Health-Santé Sud, en partenariat avec la communauté autochtone, s’est engagé à mieux représenter la population autochtone à tous les niveaux au sein de son personnel. Southern Health-Santé Sud encourage les Autochtones intéressés à présenter une demande d’emploi et à déclarer volontairement leur ascendance dans leur demande ou leur lettre d’envoi.

 

Complète et maintien une vérification de casier judiciaire, vérification des antécédents - personnes vulnérables (VAPV), registre des mauvais traitements infligés aux adultes et registre de l’enfance maltraitée satisfaisants. Le candidat ou la candidate choisi(e) assumera les coûts associés.

 

Conformément à sa politique, Southern Health-Santé Sud exige comme condition d'emploi que tous les travailleurs de la santé soient vaccinés.

 

Veuillez joindre à votre demande d’emploi 3 références professionnelles provenant de personnes sans lien de parenté avec vous, mais qui ont une connaissance directe de votre rendement au travail actuel et passé.

 

En vertu des politiques sur les services en langue française du gouvernement du Manitoba et de Southern Health-Santé Sud, nous sommes engagés à l’offre et à la livraison de nos services de santé en français et en anglais dans les établissements et programmes désignés bilingues qui servent les communautés où la population d’expression française est concentrée. Si aucun candidat ne répond aux exigences du bilinguisme, les candidats répondants à toutes les autres exigences du poste pourraient y être considérés.

 

Veuillez noter que les concours pour des postes représentés par un syndicat peuvent faire l'objet d'un grief de la part de candidats représentés à l'interne. Si un grief de sélection est déposé, les informations contenues dans le dossier du concours peuvent être communiquées au représentant du plaignant. Les informations personnelles non pertinentes au grief et les autres informations protégées par la législation seront retirées.