PDHIS Contracts Analyst

Provincial Digital Health and Information Systems - Business Management (Core)
Burnaby, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Within the context of the Provincial Digital Health and Information Services (PDHIS) lower mainland consolidated area that provides services to Provincial Health Services Authority (PHSA), Vancouver Coastal Health (VCH) and Providence Health Care (PHC) and Fraser Health Authority (FHA), this job orders capital equipment and associated maintenance agreements while maintaining a record of linkages between each. Responsibilities include monitoring and maintaining vendor contracts (software, hardware, and licensing), ensuring appropriate and timely renewal and/or changes in accordance with PDHIS policies and the direction of the Department, Technology Services Managers, and Technical Project Managers. Further responsibilities entail ensuring compliance with policies and procedures, legal requirements, and contract terms and reporting requirements. The PDHIS Contracts Analyst obtains and compiles information from vendors, reviews options and makes recommendations to assist in decision making, processes renewals for capital and operating purchases from quotes through to invoicing, performs basic financial analysis of contracts, updates the asset and contract database, and provides exceptional customer service.

What you’ll do 

• Maintain software and hardware contracts and licensing agreements by methods such as maintaining a database/spreadsheet to track renewal obligations, monitoring and prioritizing renewals and contract modifications, maintaining an awareness of end of term options and bringing it to the attention of the appropriate Manager, and contacting vendors to obtain information. Investigates a variety of matters such as incorrect invoices and expiry dates of contracts and maintains shared files with copies of all work associated with an order.
• Process quotes and prepares paper work for purchase/lease of equipment and associated maintenance contracts by checking for accuracy and comparing them to previous quotes. Identifies changes, takes follow up action and refers to a supervisor or designate as appropriate.
• Perform basic financial analysis and calculations such as determining cost increase or decrease from previous years, including percent, calculating exchange rates and taxes, dividing total cost of a contract amongst various items to determine individual cost.
• Obtain information from vendors to assist in decision-making throughout the life of the contract (inception to end of term). Analyzes and compares options (i.e, equipment choices, pricing options, contract terms), compiles information for review by the Manager outlining alternatives, and makes recommendations. Requests quotes from vendors on small-scale requests.
• Provide assistance to others in trouble shooting/resolving order requests issues, liaises with management/other departments to initiate corrective action and/or refer complex problems to others, and helps educate other departments/individuals on correct processes to follow.
• Process invoices and reconciles individual contracts by comparing actual invoices and expenditures to purchase orders. Ensures compliance with licensing terms and conditions and resolves or refers billing/invoicing issues. Reviews, extracts, and researches information in order to determine reasons for problems or discrepancies. Takes corrective action, identifies trends and/or problems and refers them to a supervisor or designate.
• Produce a variety of regular and ad hoc reports/status updates utilizing spreadsheet software (Excel) and/or database applications (Asset Manager, SM9, Service Now) to perform duties such as gathering and checking information, summarizing information into report form, recreating reports upon request, and forwarding for review.
• Maintain a capital purchase, asset, and contract management database to record all capital purchases, their associated assets, and any maintenance linked to those assets. Works with the Asset Management team to ensure updates are done regularly.
• Perform other related duties as assigned.
  
  

What you bring

Qualifications

• Grade 12, plus four years’ recent related experience or an equivalent combination of education, training and experience.
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Provincial Digital Health and Information Systems - Business Management (Core) contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.
• Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular Full-Time
Wage: $32.39/Hour
Location: 1795 Willingdon Avenue, Burnaby BC V5C 6E3
Closing Date: Applicants accepted until position is filled
Hours of Work: 08:00-16:00 Monday-Friday
Requisition #: 205617E

 

What we do

 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at ***@phsa.ca 🔒 Premium.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of October 23, 2026. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at ***@phsa.ca 🔒 Premium. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at ***@phsa.ca 🔒 Premium and a Help Desk Representative will contact you the next business day.