Customer Success Manager – Healthcare IT Solutions (Maternity Leave Replacement)
2 weeks agoChristie Innomed
Saint Eustache, QC
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Wisedocs
Application instructions are available to Premium subscribers.
Product Manager for an AI platform that processes and structures medical records and claims data—directly working on healthcare data/health informatics product for claims analysis.
Wisedocs is a fast-growing, venture-backed AI platform that transforms how insurance companies analyze claims. With ~$20M USD raised, 100+ team members globally, and 90+ customers across North America and Australia, we’re doubling revenue year over year.
Founded by experts who’ve experienced the claims process firsthand, Wisedocs combines deep domain knowledge with next-gen AI trained on 100M+ documents. Our platform turns complex medical records into clear, structured insights—backed by expert human oversight.
Join a mission-driven team building intelligent products that cut through complexity, accelerate decision-making, and make a real impact when it matters most.
Role Summary
We're looking for a Product Manager who is equal parts operator and strategist — someone who thrives in ambiguity, executes without handholding, and wants real ownership early in their career. This is a great opportunity for recent grads or individuals early in their careers who are hungry to prove themselves and ready to grow fast in a high-impact environment.
You will start by working across our case preparation product area, then expand your scope across other Wisedocs product lines over time. From day one, you will be expected to understand users deeply and drive meaningful improvements alongside Engineering, Design, ML, and Customer Success. There is a clear product vision to work from, but this is not a role where you clock in and execute without judgment. You will be expected to contribute, challenge, and take real ownership of outcomes.
What you'll be doing:
You're a great candidate if you have:
What we offer:
Recruitment Journey at Wisedocs:
We're excited to meet you and explore the possibilities together! At Wisedocs, honesty is one of our core values. Our Recruitment process is transparent to ensure you are set up for success:
Compensation
Our target base salary range for this role is $70,000 – $80,000 CAD. This range reflects the full growth journey within the role — from building and developing skills early on, to becoming highly proficient and ultimately achieving excellence. Where an offer lands within the range is based on your experience, skills, and impact, which we assess throughout the hiring process.
We’re committed to fair and transparent pay and ongoing career development. If your expectations fall outside this range but you’re excited about the role, we still encourage you to apply.
Note: We use AI-powered tools alongside human review to support a fair, inclusive, and efficient hiring process, helping us work smarter and create better experiences for our customers and team.
This posting is for current and future opportunities at Wisedocs. Even if there isn’t an immediate opening, we’re always excited to meet great people. If your experience lines up, we encourage you to apply — we’ll reach out when a role opens that’s a good fit.
*Wisedocs AI is an equal opportunity employer and are committed to providing employment accommodation in accordance with AODA. If you require an accommodation, please notify us and we will work with you to meet your needs.