Who we are

We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

• HOOPP Pension Plan (Defined Benefits Pension)
• Retirement Planning Program
• Generous vacation days for permanent and long-term contracts
• Work-life balance
• Career Planning Program
• Learning and Professional Development Program
• Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?

The Program Consultant, Office of the President and CEO provides strategic and operational support to executive leadership and the advancement of CIHI's strategic priorities. This role coordinates executive activities, prepares briefing materials, and supports communication with senior internal and external partners and organizations. Working in a fast-paced executive environment, the Program Consultant develops and applies a broad understanding of CIHI's programs, products, services, and strategic priorities to bring together information and perspectives from across the organization in support of executive priorities, communications, and initiatives.

What you'll do

1. Serve as a liaison between the Office of the President and CEO and senior internal and external stakeholders, ensuring effective communication and coordination to support executive priorities and corporate initiatives.

2. Conduct internal and external environmental scans to identify emerging health system trends, political developments, and stakeholder issues that may impact CIHI's operations and strategic priorities.

3. Bring together and synthesize information from across the organization to support executive briefings, executive communications, and the advancement of strategic priorities.

4. Lead and support the preparation of briefing notes, speaking materials, presentations, status reports, correspondence, and other written materials for executive, internal, and external audiences.

5. Collaborate across CIHI teams to coordinate information and perspectives from across the organization, ensuring coordinated support for executive priorities and corporate initiatives.

6. Apply a continuous improvement mindset to evaluate and enhance processes, tools, and practices.

7. Coordinate and monitor activities and timelines to support office priorities, ensuring materials and approvals are in place to meet deadlines.

8. Contribute to operational planning, project status reporting, and special projects as required.

9. Act as a knowledgeable ambassador for CIHI, promoting its mandate, strategic priorities, products, and services with senior internal and external stakeholders.

What you'll bring to the table

• Undergraduate degree in Health Sciences, Public Administration, Business Administration, or a related field, or equivalent combination of education and related experience.
• Minimum 5 years of relevant experience in health care, health information, public policy, or executive support environments.
• Strong knowledge of the provincial health care system and key organizations.
• Strong knowledge of CIHI's mandate, strategic priorities, products, services, and data assets.
• Exceptional writing and communication skills, with demonstrated ability to synthesize complex information into concise, strategic briefing materials, presentations, correspondence, and key messages for executive audiences.
• Strong analytical, research, and critical thinking skills, with the ability to identify emerging issues and synthesize complex information.
• Proven ability to work independently and collaboratively within a matrix organization.
• Excellent interpersonal, planning, and organizational skills.
• Strong strategic thinking skills with the ability to connect operational activities to organizational priorities.
• Sound judgment, discretion, and the ability to manage highly sensitive and confidential information.
• Ability to work effectively in a dynamic environment with shifting priorities and competing demands.
• Proficient in Microsoft Office applications.

Additional Requirements

• Primary locations: Toronto or Ottawa
• Occasional travel may be required
• Must comply with all CIHI workplace policies, including privacy and confidentiality
• Fluency in English is required, bilingualism in both official languages is an asset

To find out more about this role and other exciting opportunities visit our website at www.cihi.ca and check out our 'Careers' section.

We thank all those who apply, however, only candidates selected for an interview will be contacted.

At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.

Please note the CIHI Recruiting Team uses email to communicate with applicants. Please make sure your profile has an updated email address that is checked regularly, including the junk/spam mail folder, as we send time sensitive emails (i.e. testing and interview bookings).

Data Privacy and Record Retention Notice

In accordance with Ontario’s legislation, CIHI is required to retain copies of this job posting and all associated application materials for a minimum of three (3) years from the date the posting is removed from public view.

By submitting your application, you acknowledge that your personal information and application data will be stored securely in our systems for this mandatory retention period to ensure compliance with provincial employment standards.