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Project Coordinator (Learning Experience Designer) - Simulation & Digital Education

Centre for Addiction and Mental Health (CAMH)

Toronto, ON

Job typeFull-time
SpecialtyProject
Posted2 weeks ago

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Location1025 Queen Street West M6J 1H1, Toronto, ON, CAOpen

eHealth role summary

Role focuses on healthcare digital education and learning technology (LMS/Docebo, SCORM, eLearning, AI-enabled learning, simulation-based digital training) within a hospital, so its primary function is working on health technology and digital learning systems.

About this role

Education at the Centre for Addiction and Mental Health (CAMH) is seeking a full-time, contract (1 year) Project coordinator (Learning experience designer) to support the design, development and delivery of learning experiences for CAMH’s Global Learning Academy initiatives. This work includes AI-enabled learning, eLearning courses and tutorials, user guides and documentation, as well as other digital learning and support materials.

Reporting to the Manager of Digital Innovation, the Learning experience designer will work across multiple teams, primarily supporting the CAMH Simulation Centre, but also supporting. Continuing Professional Development and Evaluation teams, and will collaborate with additional stakeholders including simulation faculty, subject matter experts, healthcare professionals and clinical teams, lived experience advisors, vendors, and other internal and external stakeholders. They will work closely with course development teams to identify the training needs of an intended audience and adhere to guidelines and principles related to instructional design, SCORM, adult learning, web accessibility, user experience, and apply principles of equity, diversity and inclusion to learning experiences.

Responsibilities

The Learning Experience Designer will collaborate with site and course administrators, simulation educators, and UI/UX designers to support the development, integration, and delivery of eLearning content within the Docebo learning management system, and the design and revision of digital and AI-enabled learning experiences. Responsibilities include supporting simulation-based learning and debriefing activities, troubleshooting technical issues related to eLearning performance where needed, creating interactive and engaging learning activities, and conducting quality assurance testing of eLearning courses. The Learning Experience Designer will also create and revise user guides, technical documentation, and screencast recordings to orient users to the Docebo platform. In addition, they will support the creation of evaluation tools to assess educational outcomes, work collaboratively with evaluation coordinators to report on educational impact, and analyze learner feedback to continuously improve course effectiveness.

They will be able to manage multiple aspects of work simultaneously, and work independently, as well as with a diverse team. They will keep up with best practices, innovations, research, theories, technologies, and trends in the educational technology field. The candidate will support a workplace that embraces diversity, encourages teamwork, and complies with all applicable regulatory and legislative requirements. This position is located at 1025 Queen Street West.

Qualifications

  • The successful candidate will have a Bachelor’s degree with more than 3 years of experience working on learning management systems. Knowledge of Docebo and/or other learning platforms, eLearning authoring tools such as Articulate products and working knowledge of Adobe Creative suite is required. 
  • Demonstrated experience integrating AI into day-to-day work and curiosity and drive to identify innovative ways AI can enhance work processes and support learner experience is required.
  • Demonstrated experience supporting simulation-based learning and debriefing activities within digital learning environments is required.
  • Knowledge of user experience principles, instructional design models, Accessibility for Ontarians with Disabilities Act (AODA) standards, web content accessibility guidelines (WCAG 2.0), SCORM technical standards, and current and emerging learning technologies is required. 
  • Demonstrated knowledge of conducting quality assurance testing of eLearning courses to ensure functionality, usability and adherence to standards is required. Demonstrated knowledge of technical writing for creation of user guides is required. Excellent interpersonal, communication (oral/written), creative problem-solving, attention to detail and organizational skills are required. Knowledge of web conferencing software such as WebEx or Zoom, and Project Management tools are also required. 
  • Demonstrated ability to work independently in a self-directed manner, as well as collaboratively in a team setting is required. The ability to work in a fast-paced environment and adapt to and manage changing priorities is required. 
  • Bilingualism (French/English) is considered an asset.

Salary Range:  $37.51 – $50.60 per hour

If you are interested in this position, please ensure that you apply before 5pm EST of the closing date. If your application is received past 5pm EST of the closing date, your application will not be accepted.
 

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.

CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.

CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.

We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.