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Lead, Clinical Engagement, Meditech Expanse Project

Fraser Health

Surrey, BC

Job typeFull-time
SpecialtyProject
Posted2 weeks ago

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LocationV3V 1Z2, Surrey, BC, CAOpen

eHealth role summary

Leads organization-wide implementation of MEDITECH Expanse (an EHR) with clinical planning, design, change management, and stakeholder engagement — core digital health/clinical informatics implementation work.

About this role

Salary

The salary range for this position is CAD $46.37 - $66.66 / hour
Job Summary

Fraser Health is seeking a Lead, Clinical Engagement to provide strategic and clinical leadership for the organization-wide implementation of MEDITECH Expanse (M Expanse).

In partnership with the Chief Clinical Information Officer (CCIO), this role champions clinical transformation and drives meaningful engagement of nursing and allied health professionals to ensure successful system adoption and improved patient outcomes.


Key Responsibilities:

  • Lead clinical planning, design, implementation, and sustainment of M* Expanse

  • Act as a Clinician Champion, representing nursing and allied health

  • Partner with CCIO, CMIO, Physician Champions, IT, and Project Management Office

  • Facilitate stakeholder engagement and workflow design consensus

  • Support change management, education planning, and project governance

  • Monitor timelines, budgets, risks, and reporting


What You Bring:

  • Clinical leadership experience in complex healthcare settings

  • Experience with clinical information systems implementation (MEDITECH an asset)

  • Strong stakeholder engagement and change management expertise

  • Project leadership and cross-functional collaboration skills


Join Fraser Health and help lead one of BC’s most significant clinical transformation initiatives.

 

 

 

Important to know

Before we can finalize any offer of employment, you must:

  • Confirm you are legally entitled to work in Canada


Take the next step and apply so we can continue the conversation with you.

BC’s health system is in the process of transformation. As part of the planned changes, certain IM/IT, Finance, and Supply Chain roles are expected to be in scope for transition to a new provincial shared services organization, BC Shared Health Services. Candidates applying to positions in these areas should be aware that, while the role is currently employed by the Health Authority, it may transition to BC Shared Health Services as part of the first or subsequent implementation phases. The intent of this transition is to support continuity of employment however, details regarding timing, process, and any impacts to employment arrangements will be confirmed as planning progresses. Providing this information at the recruitment stage is intended to ensure transparency about the broader system changes underway and to support informed decision-making by candidates.

#LI-DNI


Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Lead provides strategic and clinical leadership to clinical planning consistent with the vision and goals of the MEDITECH Expanse (M* Expanse) Program which supports Fraser Health's overall care needs.

In partnership with the Chief Clinical Information Officer (CCIO), champions and leads the clinical transformation and implementation of the M* Expanse system. The Lead has a fundamental clinical lead role in the success of this complex, organization-wide clinical transformation initiative. Develops, leads and facilitates relationships with all levels of management and clinical leadership including clinical operations, information technology, project management, procurement and Lower Mainland Consolidated Services (LMCS). The role provides guidance to meaningful engagement of nursing and allied health professionals and helps ensure their adoption of the clinical system transformation. In collaboration with the CCIO, Professional Practice and clinical operations leadership, drives best practice and best clinical outcomes for the programs/services by working with stakeholders across FHA to lead design that is based on best evidence and professional standards, meets FHA organizational requirements and evaluates and monitors success to ensure effective project implementation. Coordinates and works closely with clinical leadership teams, physicians, community representatives, programs and networks, internal/external stakeholders and public and private partners including consultants/consultant teams.


Responsibilities

  1. Provides consultation leadership and guidance to management leadership and clinicians in clinical system planning, development, implementation and evaluation of the M* Expanse program.
  2. Champions and provides clinical leadership for the development, advancement and optimization of the M* Expanse system across FHA. Develops a strong collaborative relationship with the CCIO, and together provide clinical leadership in utilizing information technology to support the M* Expanse implementation.
  3. Ensures project objectives are accomplished through effective clinical project planning, design, build, implementation, and sustainment initiatives. Ensures the assigned sites/programs/networks at FH are integrated with clinical planning and implementation processes.
  4. Participates as a Clinician Champion in various committees (including the Clinical Advisory Group) representing the needs and requirements of the nursing and allied health community.
  5. Leads the process for developing, confirming and delivering the clinical specifications with input from nursing and allied health staff incorporated in the project design; ensures integration of clinical planning and decision making with the project.
  6. Champions change and project management methodologies; develops education plan and provides education about the project to individuals, groups, organizations and communities as it pertains to successfully completing project deliverables.
  7. Liaises and maintains effective relationships with various internal/external stakeholders including multidisciplinary teams, Programs and Networks.
  8. Provides support and expertise to the project delivery team and project delivery committee on the development of integrated project charters, schedules and work plans to ensure successful implementation. Develops status reports, scope changes or decision requests as required.
  9. Facilitates consensus with key stakeholders such as physicians, nurses, allied health staff, ancillary staff, FH leadership, and project leaders on the design standards and workflow changes.
  10. Collaborates with CCIO, Chief Medical Information Officer, Physician Champion and Project Management Office and Core Team leaders/members to achieve project deliverables.
  11. Monitors the project budget and ensures timelines and budgets are adhered to. Develops clear communication channels including; decision matrices and risk escalation processes.
  12. Manages project resources with regular status reporting to the CCIO & Project Management Office and other stakeholders as appropriate. Utilizes standard project management tools, methodologies, templates and risk mitigation plans for tracking and reporting progress.

Qualifications

Education and Experience

Master's degree in a health related discipline, plus seven (7) years recent, related experience in progressively more complex management roles in a clinical related area, including five (5) years recent experience in health care project planning/development with a focus on clinical information system implementation; or an equivalent combination of education, training and experience.

Valid BC Driver's License and access to personal vehicle for business related purposes.



Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

  • Demonstrated understanding of clinical workflows across the care continuum.
  • Demonstrated working knowledge of clinical information systems and other ancillary solutions.
  • Demonstrated experience with clinical informatics or digital technology in healthcare is an asset
  • Demonstrated experience in leading and implementing clinical initiatives within a complex acute health care environment, including experience in change management initiatives.
  • Demonstrated ability to define, lead, plan, direct, manage, implement and evaluate clinical programs and processes in collaboration with a variety of stakeholders.
  • Demonstrated ability to establish project timelines and milestones; ability to facilitate and negotiate a variety of issues and achieve consensus among shareholders.
  • Demonstrated leadership skills with proven ability to bring about change in a proactive manner and in working with an interdisciplinary team as well as with clinical leaders.
  • Proficiency in the use of a personal computer and applicable software applications including Microsoft project, excel, power point, access and word software.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
 
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.
 
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
 
Together, we are the heart of health care.
 
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IMPORTANT: Recruitment scam warning
Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.

Responsibilities

Provides consultation leadership and guidance to management leadership and clinicians in clinical system planning, development, implementation and evaluation of the M* Expanse program. Champions and provides clinical leadership for the development, advancement and optimization of the M* Expanse system across FHA. Develops a strong collaborative relationship with the CCIO, and together provide clinical leadership in utilizing information technology to support the M* Expanse implementation. Ensures project objectives are accomplished through effective clinical project planning, design, build, implementation, and sustainment initiatives. Ensures the assigned sites/programs/networks at FH are integrated with clinical planning and implementation processes. Participates as a Clinician Champion in various committees (including the Clinical Advisory Group) representing the needs and requirements of the nursing and allied health community. Leads the process for developing, confirming and delivering the clinical specifications with input from nursing and allied health staff incorporated in the project design; ensures integration of clinical planning and decision making with the project. Champions change and project management methodologies; develops education plan and provides education about the project to individuals, groups, organizations and communities as it pertains to successfully completing project deliverables. Liaises and maintains effective relationships with various internal/external stakeholders including multidisciplinary teams, Programs and Networks. Provides support and expertise to the project delivery team and project delivery committee on the development of integrated project charters, schedules and work plans to ensure successful implementation. Develops status reports, scope changes or decision requests as required. Facilitates consensus with key stakeholders such as physicians, nurses, allied health staff, ancillary staff, FH leadership, and project leaders on the design standards and workflow changes. Collaborates with CCIO, Chief Medical Information Officer, Physician Champion and Project Management Office and Core Team leaders/members to achieve project deliverables. Monitors the project budget and ensures timelines and budgets are adhered to. Develops clear communication channels including; decision matrices and risk escalation processes. Manages project resources with regular status reporting to the CCIO & Project Management Office and other stakeholders as appropriate. Utilizes standard project management tools, methodologies, templates and risk mitigation plans for tracking and reporting progress.

Qualifications

Education and Experience Master's degree in a health related discipline, plus seven (7) years recent, related experience in progressively more complex management roles in a clinical related area, including five (5) years recent experience in health care project planning/development with a focus on clinical information system implementation; or an equivalent combination of education, training and experience. Valid BC Driver's License and access to personal vehicle for business related purposes. Competencies Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities: Demonstrated understanding of clinical workflows across the care continuum. Demonstrated working knowledge of clinical information systems and other ancillary solutions. Demonstrated experience with clinical informatics or digital technology in healthcare is an asset Demonstrated experience in leading and implementing clinical initiatives within a complex acute health care environment, including experience in change management initiatives. Demonstrated ability to define, lead, plan, direct, manage, implement and evaluate clinical programs and processes in collaboration with a variety of stakeholders. Demonstrated ability to establish project timelines and milestones; ability to facilitate and negotiate a variety of issues and achieve consensus among shareholders. Demonstrated leadership skills with proven ability to bring about change in a proactive manner and in working with an interdisciplinary team as well as with clinical leaders. Proficiency in the use of a personal computer and applicable software applications including Microsoft project, excel, power point, access and word software.