WHO WE ARE
When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a non-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only non-profit social enterprise that brings worlds of coverage and care together, all in one place.
We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees. 

THE ROLE IN A NUTSHELL

Base Salary:  CAD $94,406.00 - 142,069.00

Senior Business Project Manager – Enterprise Transformation

Are you a driven, results-focused leader ready to take on high-impact projects that redefine the insurance and benefits administration industry? Do you thrive in a dynamic, collaborative environment where you can create meaningful change? If so, this is your opportunity to make a significant impact as a Senior Business Project Manager, leading multi-year, high-profile enterprise transformation initiatives.

As a member of the Enterprise Project Management Office (EPMO), you will play a critical role in delivering strategic projects that shape the future of GreenShield. These initiatives can involve digital product launches, changes to operations, programs to meet regulations, redesigning processes across the entire company or specific departments, and many other possibilities.  You will lead cross-functional teams, influence stakeholders, and ensure outcomes align with GreenShield’s corporate strategy and vision. Please note that this is a 12 Months Contract.

Key Responsibilities

1. Strategic Leadership and Collaboration

• Act as a key leader, partnering with programme managers, project sponsors, stakeholders, change management and IT project managers to define scope, develop implementation plans, and deliver successful outcomes.
• Build and foster strong, collaborative relationships across business units to drive alignment and project success.
• Facilitate problem-solving sessions with cross-functional teams to proactively identify challenges, explore solutions, and achieve consensus on action plans that support business priorities.
• Lead ongoing project status updates with workstream leads and Steering Committee meetings with executive level leadership teams.

2. Project Planning and Execution

• Take ownership of delivering business-facing project outcomes, including ROI, process implementation, and quality assurance.
• Coordinate with IT and operational teams to ensure seamless integration of technology and business processes.
• Develop and oversee metrics to track progress, ensuring deliverables meet objectives set at project inception.
• Identify, manage, and mitigate risks to maintain momentum and ensure successful execution.

3. Performance Tracking and Reporting

• Create and manage KPIs, dashboards, and executive-level presentations to provide transparent updates on project progress.
• Create and manage all project artifacts (including the project plan, RAID log, Decision log, RACI chart, etc.)
• Ensure all project documentation is accurate, complete, and up to date for optimal transparency and accountability.

4. Team Development and Knowledge Sharing

• Coach business resources and other project managers on processes, tools, and responsibilities to enhance delivery capabilities across the organization.
• Promote the EPMO’s role by sharing knowledge of projects in flight and best practices in project management.

5. Travel Requirements

• Travel to Windsor/Toronto quarterly, as needed, to meet with team members and key stakeholders.

What Makes This Role Different?

This role is about Enterprise Transformation. You’ll lead initiatives that impact operational efficiency, customer experience, and technology enablement. If you’re enthusiastic about driving change at scale and influencing the future of an industry leader, this role is for you.

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs.  We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded. 

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a
difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language.  By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization. 

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply.   We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through ***@greenshield.ca 🔒 Premium. Information received relating to accommodation will be addressed confidentially. 

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification). 

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.