Job Number: JR106236
Job Title: Student
Department: EO ENHANCE Ontario - PMO-Training-Mgr
Job Category: Student
Hospital Location: EO Head Office
Job Type: Student (Fixed Term), Part time
Contract Duration: 2 months
Number of Positions: 1
Minimum - Maximum Hourly Rate: $16.6 - $22
Hours: Days

Enabling Healthcare Across Networks of Central East (ENHANCE) Ontario (also referred to here as “EO”) is a not-for-profit corporate entity which will provide centralized IT services to its seven (7) member hospitals (Campbellford Memorial Hospital, Haliburton Highlands Health Services, Lakeridge health, Northumberland Hills Hospital, Peterborough Regional Health Centre, Ross Memorial Hospital, and Scarborough Health Network) to manage and operate a set of shared digital assets. This will enable its 7 member hospitals across 14 sites to deliver high quality and safe patient care using the shared Epic Clinical Information System (“CIS”) to over 1.5 million patients residing in both rural and urban communities located in the Central East region of Ontario.

Job Description:

The Clinical Informatics Optimization & Training Practicum Student will support Scarborough Health Network’s Epic optimization and digital adoption initiatives. The role focuses on building and strengthening SHN’s Super User and training programs, improving Epic onboarding and ongoing education, and supporting communication and awareness of system updates. The student will contribute tangible deliverables that support CIS optimization priorities, including HIMSS EMRAM Stage 7 readiness and sustained value realization from Epic.

Project Scope

·         Support the design and refresh of SHN’s Epic Super User Program, including role definitions, expectations, onboarding materials, and engagement model

·         Contribute to the development of a more robust Epic onboarding and training framework, including learning pathways and supporting materials

·         Assist with communication and awareness initiatives related to Epic upgrades, optimization efforts, and release cycles

·         Support evaluation and documentation of workflow adoption and training effectiveness

·         Contribute to selected CIS optimization and HIMSS Stage 7–related initiatives

·         Produce practical deliverables and handover documentation

Key Responsibilities

·         Conduct current-state reviews and gap analyses of Super User, training, and onboarding practices

·         Develop or refine Super User and training artifacts and learning materials

·         Support stakeholder engagement with clinical, operational, and digital teams

·         Assist with development of communication plans for Epic updates and optimizations

·         Track and summarize adoption and training metrics

·         Support documentation and reporting related to CIS optimization and HIMSS readiness

Required Qualifications

·         Enrolled in or recently completed a graduate-level program in Health Informatics (e.g., U of T MHI)

·         Foundational understanding of healthcare information systems

·         Strong analytical, organizational, and documentation skills

·         Strong written and verbal communication skills

·         Interest in clinical systems optimization and change management

Preferred Assets

·         Familiarity with Epic or other enterprise clinical systems

·         Exposure to training design or change management frameworks

·         Knowledge of healthcare governance or digital transformation

·         Interest in HIMSS EMRAM or digital maturity models

This opportunity is posted to support the recruitment of an existing vacant position.

Accommodation and Diversity Statement:
Enhance Ontario (EO) embraces and celebrates our community’s unique multicultural heritage and diversity. EO is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.

We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

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