Job Posting Information

Temporary until approximately November 9, 2027.

About The Ottawa Hospital

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information

The Supervisor 2, Health Records Coding & Data Quality is an operational leader responsible for the overall performance, development, and engagement of a large Health Records Coding team. This role provides strong people leadership and is accountable for building and sustaining a high performing, skilled, and engaged workforce aligned with organizational priorities and values.

The incumbent leads, coaches, and develops staff through effective performance management, mentorship, and workforce planning, with a strong emphasis on emotional intelligence, psychological safety, and staff growth. As a change champion, the Supervisor leads teams through evolving practices, systems, and coding requirements, ensuring staff are supported and prepared throughout periods of change.

The role requires strong technical and analytical capability, including the ability to run, interpret, and apply hospital data to monitor coding quality, productivity, and performance trends. The Supervisor applies a working knowledge of hospital funding methodologies and casemix principles to support data integrity, decision making, and organizational funding objectives.

The Supervisor collaborates closely with clinical programs, finance, decision support, and other stakeholders to ensure coding practices support high quality data submissions and organizational goals.

Rotation/Shifts

What you will bring

• Minimum 2 (two) year Diploma in Health Information Management
• Canadian College of Health Information Management certificate;
• Three (3) years of recent and related experience in data analysis and reporting of coded data, coding, and Health Records Services experience in an acute hospital setting;
• Detailed knowledge of Case mix methodologies and hospital funding formulae;
• Proficiency in medical abstracting and report writing systems;
• Proficiency in Electronic Health Record systems;
• Proficiency in office productivity tools such as Microsoft Office, including Power Automate and advanced Excel;
• Foundational knowledge of health information management principles;
• Strong organizational and time management skills in dealing with fluctuating deadlines and changing priorities;
• Demonstrate the TOH values in their work and interpersonal relationships;
• Strong communication and presentation skill (oral and written) to effectively communicate at all levels across the organization, including senior management;
• Strong problem-solving abilities;
• Strong analytical skills with high attention to detail and accuracy on reporting and analysis of health data;
• Eligible to work in Canada.

You will stand out with:

• 4- Year Undergraduate Degree in Health Information Management, Business Administration, or related field;
• Two (2) years of recent experience in leading teams in a unionized environment;
• Experience in EPIC;
• Experience in MED2020 and Crystal Reports and SQL;
• Proficiency in computer-assisted coding technologies.

The Ottawa Hospital uses a 5-level language proficiency scale to define the required level of language skills in English and in French for positions at the Hospital, and to evaluate job candidate language skills. Language proficiency requirements are based on the nature of the position and the level of interaction with French and English speaking clients. 

Click here for additional information on The Ottawa Hospital's language proficiency levels.

What you can expect from us

Interested? Apply today!

If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact ***@toh.ca 🔒 Premium.