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Informatics Lead, MEDITECH Expanse

Fraser Health

Surrey, BC

Job typeFull-time
SpecialtyProject
Posted2 weeks ago

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LocationV3V 1Z2, Surrey, BC, CAOpen

eHealth role summary

Role is directly focused on health informatics and digital health: leading MEDITECH Expanse EMR expansion, system integration (HL7 interfaces), clinical applications, workflow analysis, testing and multi-system project management within a health authority.

About this role

Salary

The salary range for this position is CAD $46.37 - $66.66 / hour
Job Summary

We have an exciting temporary full-time opportunity for an Informatics Lead, MEDITECH Expanse to join our Clinical Ancillary Solutions (CAS) team at Central City Tower located in Surrey, BC. This role supports the Digital Enablement portfolio within Fraser Health and is for maternity leave coverage until March 31, 2027.

 

Do you want to play a pivotal role in expanding our enterprise EMR across Fraser Health, supporting seamless integration with downstream systems, and driving meaningful improvements in patient care? If this sounds like you — keep reading!

 

Your expertise in clinical applications and system integration, proven ability to lead complex multi-system projects, advanced business analysis skills, and talent for engaging both technical and clinical stakeholders will ensure your success in this Informatics Lead role.

 

About the Position

We are seeking a highly motivated Informatics Lead to support the Meditech expansion across Fraser Health. In this role, you’ll draw on your expertise in clinical applications, system integration (e.g. HL7 interfaces), and multi-system project management while collaborating closely with clinical and technical stakeholders.

 

You will support a dynamic portfolio that connects Meditech Expanse with multiple downstream systems, and play a key role in coordinating cross-functional discussions, aligning technical changes with clinical workflows, and supporting the smooth expansion of Meditech Expanse across Fraser Health sites. You will have the opportunity to apply your expertise in system integration, workflow analysis, testing coordination, project management, and stakeholder engagement in a complex environment.

 

Bring your passion for collaboration and excellence in health technology as you help expand our enterprise EMR and strengthen integration with clinical systems throughout Fraser Health.

 

Build your career experience as you:

  • Lead initiatives that support the effective integration of Meditech with downstream clinical systems.
  • Partner with the Interoperability team, application specialists, and clinical and technical stakeholders to assess and manage impacts of system changes.
  • Facilitate cross-functional discussions, bridging the gap between clinical needs and technical solutions.
  • Coordinate and oversee testing activities across multiple systems and teams to ensure successful implementations.
  • Apply sophisticated business analysis skills to assess workflows, identify integration impacts, and recommend effective solutions.
  • Lead projects involving multiple integrated systems, ensuring deliverables are achieved on time and aligned with organizational priorities.
  • Support organizational readiness for Meditech expansion through documentation, communication, and stakeholder engagement.

 

What you bring

We’re looking for someone with:

  • Expertise in clinical applications and health informatics.
  • Experience with system integration, including HL7 interfaces.
  • Strong background in managing complex projects across integrated systems.
  • Advanced business analysis skills and the ability to translate workflows into technical requirements.
  • Demonstrated ability to engage stakeholders, including clinical and technical teams, and facilitate consensus-driven discussions.
  • Superior organization and coordination skills, especially in leading impact assessment and testing across teams.
  • Knowledge of Meditech Expanse and downstream system workflows is an asset.

 

Why join us?

  • Be part of a mission-driven team advancing digital health transformation across Fraser Health.
  • Work in a highly collaborative environment that values excellence, quality, and patient impact.
  • Build leadership experience in large-scale EMR expansion projects.
  • Enjoy professional development opportunities and exposure to enterprise-level systems integration.
  • Receive a competitive salary and comprehensive benefits package.

 

Make a real difference by shaping the future of healthcare technology


Take the next step and apply so we can continue the conversation with you.

BC’s health system is in the process of transformation. As part of the planned changes, certain IM/IT, Finance, and Supply Chain roles are expected to be in scope for transition to a new provincial shared services organization, BC Shared Health Services. Candidates applying to positions in these areas should be aware that, while the role is currently employed by the Health Authority, it may transition to BC Shared Health Services as part of the first or subsequent implementation phases. The intent of this transition is to support continuity of employment however, details regarding timing, process, and any impacts to employment arrangements will be confirmed as planning progresses. Providing this information at the recruitment stage is intended to ensure transparency about the broader system changes underway and to support informed decision-making by candidates.

 

#LI-DNI


Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to Manager, Health Informatics and Clinical Solutions, the Informatics Lead plays a critical leadership role in planning, design, implementation, and evaluation of sustainable clinical information systems transformation related to MEDITECH Expanse. Works in collaboration with the Clinical Engagement Lead and clinical partners of the designated functional areas, the Informatics Lead provides informatics expertise to promote and lead the integration of computer and communications technologies with clinical change initiatives to enhance evidence-based clinical practices. This position collaborates with project stakeholders to design, build, and implement new technology, equipment, and systems; contributes to and implements education, training, support, and change strategies to facilitate adoption, and use of MEDITECH Expanse.


Responsibilities

  1. Provides informatics expertise and leadership to relevant operational leaders, physicians, and stakeholder groups to ensure information technology design and future state workflows provide the best opportunities to support and transform clinical practice, education, administration and research across the continuum of care and across specified programs/network/diagnostics/support services.
  2. Drives best practice and informatics outcomes by collaborating with stakeholders across FHA to lead design based on best evidence and professional standards, meets organizational requirements, and evaluates and monitors success to ensure effective implementation of quality and system improvements.
  3. Leads and coordinates design activities associated with workflow standardization, system design and informatics work stream activities including alignment and integration with the other design teams.
  4. Liaises with, guides, and provides consultative direction within the area of responsibility to ensure informatics processes for future state design are aligned with FHA organizational requirements. Provides leadership, guidance and support to designated operational leaders, physicians, project consultants/staff as required.
  5. Leads broad groups of stakeholders to identify system and business requirements. Facilitates consensus, consults and shares information in order to achieve a common, comprehensive, enhanced and standardized future-state electronic health record that addresses the needs and strategic directions of the overall program(s)/ service line(s)/ portfolio(s).
  6. Problem-solves and addresses potential barriers to success.
  7. Facilitates team members in validating the required data elements for measurement of process and outcomes, and ensures they are incorporated into system design and used to transform clinical practices.
  8. Participates in the development of future state clinical content (e.g. order sets, care pathways, etc.), workflows and all necessary linkages to recommend appropriate system configuration and future state workflows.
  9. Collaborates on the development of relevant design standards, nomenclature, decision support, quality assurance and testing activities. Recommends prioritization for intake processes.
  10. Joins with the programs/network/diagnostics/support services and site leadership to lead the facilitation, localization and implementation of program/specialty level workflow changes pertaining to system changes in support of clinical and business outcomes, and the implementation of new or revised policies, procedures, protocols and processes impacted by the new clinical information system (for the specified programs/network/diagnostics/support services).
  11. Leads collaboratively with the programs/network/diagnostics/support services and unit leadership the process to ensure readiness for implementation and supports change management and learning strategies. Applies and provides expertise to the development and operationalization of a framework to manage, govern, and sustain clinical information systems.
  12. Leads the ongoing assessment post-implementation to enhance clinical adoption to maximize the benefits, both clinical and business, related to the design and usage of the information system by monitoring system reports and by sharing and escalating these as appropriate.
  13. Contributes to the development, implementation and communication of healthcare information system related policies, procedures and workflow changes with health organization stakeholders.
  14. Identifies risks and provides detailed analysis of situation; and escalates following established issues/risks escalation process.
  15. Provides direction, leadership, guidance and support to designated project staff/consultants as required.
  16. Accountable for working independently and collaboratively with teams to ensure assigned project deliverables are met.
  17. Provides regular status updates, project deliverables, and outcomes.
  18. Performs other duties as required.

Qualifications

Education and Experience

Bachelor's Degree in Health Information Science, Computer Science, or other relevant discipline, plus seven (7) years' recent related experience including business and systems analysis, and project leadership within a medium to large sized organization, with a minimum two (2) years in a clinical informatics role, or an equivalent combination of education, training, and experience. Experience with an electronic clinical information system, such as the MEDITECH, Paris, and/or Intraheath Profile is preferred.

Valid BC Driver's License and access to personal vehicle for business related purposes.



Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

  • Thorough knowledge of clinical technologies and equipment.
  • Thorough knowledge of health informatics, business processes, technologies, tools and concepts.
  • Ability to provide leadership to a variety of project teams and stakeholder groups in an environment that is constantly changing and has fluctuating priorities.
  • Demonstrated superior skills in data research gathering and modeling and business, clinical, and systems analysis.
  • Demonstrated knowledge of the project management process and the systems development life cycle.
  • Demonstrated leadership skills with proven ability to bring about change in a proactive manner.
  • Demonstrated ability to provide progressive and innovative approaches to service delivery and program issues.
  • Demonstrated knowledge of research methodology, practices and techniques.
  • Excellent investigative, analytical and problem solving skills.
  • Proficiency in the use of a personal computer (PC) and applicable software applications.
  • Excellent facilitation skills when working with an interdisciplinary team
  • Physical ability to perform the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
 
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.
 
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
 
Together, we are the heart of health care.
 
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IMPORTANT: Recruitment scam warning
Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.

Responsibilities

Provides informatics expertise and leadership to relevant operational leaders, physicians, and stakeholder groups to ensure information technology design and future state workflows provide the best opportunities to support and transform clinical practice, education, administration and research across the continuum of care and across specified programs/network/diagnostics/support services. Drives best practice and informatics outcomes by collaborating with stakeholders across FHA to lead design based on best evidence and professional standards, meets organizational requirements, and evaluates and monitors success to ensure effective implementation of quality and system improvements. Leads and coordinates design activities associated with workflow standardization, system design and informatics work stream activities including alignment and integration with the other design teams. Liaises with, guides, and provides consultative direction within the area of responsibility to ensure informatics processes for future state design are aligned with FHA organizational requirements. Provides leadership, guidance and support to designated operational leaders, physicians, project consultants/staff as required. Leads broad groups of stakeholders to identify system and business requirements. Facilitates consensus, consults and shares information in order to achieve a common, comprehensive, enhanced and standardized future-state electronic health record that addresses the needs and strategic directions of the overall program(s)/ service line(s)/ portfolio(s). Problem-solves and addresses potential barriers to success. Facilitates team members in validating the required data elements for measurement of process and outcomes, and ensures they are incorporated into system design and used to transform clinical practices. Participates in the development of future state clinical content (e.g. order sets, care pathways, etc.), workflows and all necessary linkages to recommend appropriate system configuration and future state workflows. Collaborates on the development of relevant design standards, nomenclature, decision support, quality assurance and testing activities. Recommends prioritization for intake processes. Joins with the programs/network/diagnostics/support services and site leadership to lead the facilitation, localization and implementation of program/specialty level workflow changes pertaining to system changes in support of clinical and business outcomes, and the implementation of new or revised policies, procedures, protocols and processes impacted by the new clinical information system (for the specified programs/network/diagnostics/support services). Leads collaboratively with the programs/network/diagnostics/support services and unit leadership the process to ensure readiness for implementation and supports change management and learning strategies. Applies and provides expertise to the development and operationalization of a framework to manage, govern, and sustain clinical information systems. Leads the ongoing assessment post-implementation to enhance clinical adoption to maximize the benefits, both clinical and business, related to the design and usage of the information system by monitoring system reports and by sharing and escalating these as appropriate. Contributes to the development, implementation and communication of healthcare information system related policies, procedures and workflow changes with health organization stakeholders. Identifies risks and provides detailed analysis of situation; and escalates following established issues/risks escalation process. Provides direction, leadership, guidance and support to designated project staff/consultants as required. Accountable for working independently and collaboratively with teams to ensure assigned project deliverables are met. Provides regular status updates, project deliverables, and outcomes. Performs other duties as required.

Qualifications

Education and Experience Bachelor's Degree in Health Information Science, Computer Science, or other relevant discipline, plus seven (7) years' recent related experience including business and systems analysis, and project leadership within a medium to large sized organization, with a minimum two (2) years in a clinical informatics role, or an equivalent combination of education, training, and experience. Experience with an electronic clinical information system, such as the MEDITECH, Paris, and/or Intraheath Profile is preferred. Valid BC Driver's License and access to personal vehicle for business related purposes. Competencies Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities Thorough knowledge of clinical technologies and equipment. Thorough knowledge of health informatics, business processes, technologies, tools and concepts. Ability to provide leadership to a variety of project teams and stakeholder groups in an environment that is constantly changing and has fluctuating priorities. Demonstrated superior skills in data research gathering and modeling and business, clinical, and systems analysis. Demonstrated knowledge of the project management process and the systems development life cycle. Demonstrated leadership skills with proven ability to bring about change in a proactive manner. Demonstrated ability to provide progressive and innovative approaches to service delivery and program issues. Demonstrated knowledge of research methodology, practices and techniques. Excellent investigative, analytical and problem solving skills. Proficiency in the use of a personal computer (PC) and applicable software applications. Excellent facilitation skills when working with an interdisciplinary team Physical ability to perform the duties of the position.