Union: Non-Union 
Number of Vacancies: 1
New or Replacement Position: Replacement
Site: Toronto General Hospital
Department: Cardiology 
Reports to: Nurse Manager
Salary Range: $45.85 - $57.31 per hour
Hours: Various as required
Shifts: Monday to Friday
Status: Casual
Closing Date: June 30, 2026

Position Summary

The Medly Coordinator supports the delivery of high-quality care for heart failure patients by managing daily Medly alerts in collaboration with the Heart Function Nurse Practitioner and physicians. This role involves monitoring and triaging patient alerts, communicating with patients and families to support proper use of Medly, and providing education on heart failure management and self-care. The incumbent applies clinical knowledge and best practice guidelines to support guideline-directed medical therapy, including medication titration, while ensuring accurate documentation within the EPIC health information system in accordance with regulatory standards. Working closely with interdisciplinary teams, referring providers, and organizational partners, the Medly Coordinator prioritizes workload effectively, contributes to continuous quality improvement initiatives, and promotes a collaborative and patient-centered care environment.

Duties

• Manages the daily (Monday-Friday) Medly alerts in partnership with the Heart Function Nurse Practitioner and Physicians
• Communicates with patients and families and reviews proper use of Medly; prioritizes alerts and escalating to the NP/MDs as appropriate. 
• Provides patients and families with heart failure education on topics such as signs and symptoms of heart failure and self-care management of heart failure. 
• Uses Medly to support Guideline-Directed Medical Therapy for heart failure and titration of medications. 
• Liaise with a wide array of administrative and clinical team members throughout the organization and referring physicians and organizations.
• Prioritizes and triages daily workload to complete tasks within regular working hours.
• Documents actions and communication according to College of Nurses of Ontario standards using EPIC health information system.
• Applies best practice guidelines to ensure that patients receive care according to organizational and provincial standards.
• Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
• Promote and maintain a positive and calming working relationship with team members and a healthy work environment.
• Participates in continuous quality improvement activities to enrich and advance processes through the effective use of resources and systems to deliver optimal patient care to our Indigenous health authority partners and community members.
• Performs cross-functional responsibilities and other duties consistent with the job classification, as assigned.